FEEDBACK PROGRAM

Automotive and Quick Lube Program

Our company first started offering feedback programs to Jiffy Lube Franchise owners in 1999. Since that time, we have received feedback from hundreds of thousands of quick lube and other automotive service customers. Our software has evolved into a world class feedback and customer communications tool.

Here are some of the features of our system:

• Provides every guest an opportunity to provide feedback
• Instantaneous notification of complaints or inquiries
• Real time reports available over the internet and via e-mail
• Weekly store-level and regional reports e-mailed and available online
• Monthly or Quarterly Franchise level reports e-mailed and available online
• CRM system for managing complaints and communicating with customers

All of these features are available for just pennies per guest and a nominal monthly fee per location.

Follow these links for more information:

View Sample Reports

View Service Levels and Pricing

Obtain a no-obligation online quote (may take a few moments to load)

Build customer satisfaction and loyalty by understanding your customers and deliver on the promise to meet
customers’ needs.